Privacy Policy
This Privacy Policy describes how [EAST] (“we,” “us,” or “our”) collects, uses, and discloses information when you use our EAST A.I Software (“Software”). Please read this Privacy Policy carefully before using the Software.
By accessing or using the Software, you consent to the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Software.
1. Information We Collect
1.1. Personal Information: We may collect personal information from you, such as your name, email address, and payment information when you purchase or use our Software. We may also collect other information that you voluntarily provide, such as feedback or support requests.
1.2. Usage Information: We may collect information about how you use the Software, including your trading activity, transaction history, and performance metrics generated by the Software. This information is essential for optimizing and improving the Software’s functionality.
1.3. Device Information: We may collect information about your device, such as your IP address, browser type, operating system, and device identifiers. This information helps us ensure the proper functioning of the Software and troubleshoot technical issues.
2. How We Use Your Information
2.1. Providing and Improving the Software: We use the information we collect to provide and maintain the Software’s functionality, enhance its features, and optimize its performance.
2.2. Customer Support: We may use your personal information to respond to your inquiries, provide technical support, and address any issues you encounter while using the Software.
2.3. Communication: We may use your email address to send you updates, newsletters, promotional materials, and important notices related to the Software. You can opt-out of receiving these communications at any time.
2.4. Legal and Security: We may use your information to comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect the security and integrity of our Software.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information under the following circumstances:
3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering, maintaining, or improving the Software. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
3.2. Legal Obligations: We may disclose your information when required by law or to comply with a legal process, such as responding to a subpoena, court order, or government request.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Choices
You have the following choices regarding your information:
5.1. Access and Update: You can access and update your personal information by contacting us at your personal member login.
5.2. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email or contacting us.
6. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us via support ticket at your personal member login.
By using the Software, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Software.